Testing automation streamlines the complex process of testing

From chart pull to patient, provider, and insurer coordination, it automates testing workflows, reduces manual burden, and keeps patient care moving forward.

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All services (2021 - 2025)

+ 15 .5%

10,007 to 11,560 (+1,553)

NOVELRX (2021 - 2025)

+ 41 .4%

993 to 1,404 (+411)

E & M Level 3,4,5 (2021 - 2025)

+ 13 .1%

9,596 to 10,857 (+1,261)

All services (2021 - 2025)

+ 15 .5%

10,007 to 11,560 (+1,553)

NOVELRX (2021 - 2025)

+ 41 .4%

993 to 1,404 (+411)

E & M Level 3,4,5 (2021 - 2025)

+ 13 .1%

9,596 to 10,857 (+1,261)

Key features

Built by Risk Assist to automate chart pulls, eligibility review, patient communication, provider coordination, and testing follow
through—independently or with Clinical-i.

Eligibility Evaluation

  • Automatically checks qualifying and exclusion criteria
  • Separates patients into needs-testing vs. not-qualified groups
  • Reduces manual chart review time and removes inconsistency.

Patient Communication

  • Sends customized messages about testing eligibility
  • Includes complete communication to facilitate test completion
  • Improves loop closure while reducing staff effort.

Provider Coordination

  • Notifies physicians of next steps based on insurance and lab options
  • Tracks patient consent, status and next steps
  • Takes friction out of ordering and follow-through.

Workflow Automation

  • Customizable for multiple illnesses beyond urology
  • Flags and routes complex cases based on risk and workflow rules
  • Built to save hours clinics lose to manual process work.

Configurable by Illness

  • Easily adapted to any speciality-specific workflow from radiology to genetic testing
  • Integrates PM and EMR data for unified decision-making
  • Makes the product usable beyond a single testing program.

End-to-End Logging & Routing

  • Tracks every step in the testing journey
  • Auto-routes patients to the right navigator tier
  • Supports completion, accountability, and measurable yield.

Secure, Compliant, and Auditable

 RiskAssist MD is built for the modern clinic:

Automated Appointment & Treatment Communication

  • Reduces Missed Appointments: No-shows & cancellations.
  • Adapts communication when schedules or conditions change.
  • Supports smart rescheduling - recycling cancelled slots.

Order Tracking & Loop Closure

  • Tracks testing, procedures, and recalls, so nothing is left hanging.
  • Reads clinical notes & prompts timely follow-ups.
  • Results delivered. Gaps closed with read receipts.

Hospital Consult Integration

  • Captures data from hospital EMRs
  • Ensures patients are recalled after consults
  • Structured hospital-to-clinic follow-through

Stent Removal & Time Sensitive Follow-up

  • Automates critical, time-sensitive follow-through
  • Helps reduce complications from missed care
  • Time-Sensitive Tracking — AI-Driven

Recall Made Digital

  • Traditional print letters replaced with digital messaging
  • Supports protocol-based recall at scale
  • With Full Tracking

Reporting & Insights

  • Tracks performance, completion, and follow-up outcomes
  • Designed to support accountability and continuous improvement.
  • Includes compliance tracking
Security & Trust

Secure, Compliant, and Auditable

 RiskAssist MD is built for the modern clinic:

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Fully HIPAA-compliant communication
Persistent logs & read receipts for every message
Role-based access control
Secure infrastructure ensuring robust data protection
Security & Trust

Key features

 RiskAssist MD is built for the modern clinic:

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Fully HIPAA-compliant communication
Role-based access control
Persistent logs & read receipts for every message
Secure infrastructure ensuring robust data protection